Infusion Patient Scheduler (20131210)
Location: Columbia M! aryland
Description: Walgreens is in need of Infusion Patient Scheduler (20131210) right now, this job will be placed in Maryland. Detailed specification about this job opportunity please give attention to these descriptions. Walgreens is a leading national home infusion and respiratory therapy provider. With more than 30 years of experience and more than 100 locations serving 41 states, we have the ability to provide services nationwide. We offer traditional home infusion, specialty infusion and respiratory services for patients with acute and chronic conditions. Each year our experience nurses, pharmacists and respiratory therapists provide compassionate, comprehensive care to approximately 120,000 patients in non-hospital settings.
Job Duties Include:
The Patient ! Scheduler is responsible for ensuring that all patients of Wal! greens receive the necessary medication and supplies they need as outlined in physician orders. Also schedule clinical staff to visit patients. Works closely with the pharmacy, nursing and warehouse to determine schedule needs and availability to ensure appropriate patient care.
Ensures appropriate staffing is arranged for all patient care. Coordinates, monitors and schedules patient care across all clinical areas. Contacts patients and clinicians to schedule and confirm deliveries and visits. Responsible for interpreting physician's orders and scheduling according to orders. Coordinate scheduling needs with staffing availability. Ensures management is aware of staffing needs and requirements. Facilitates patient complaints or issues to appropriate department. Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Walgreens information.
High school diploma or equivalent
Experience communicating both verbal! ly (on phone, one-on-one, to groups) and in writing (emails, letters, reports), to various audiences (work group, team, company management, external clients)
Basic level in Microsoft Word 2003 or later (for example: such as creating documents, entering and formatting text, page layouts, creating tables, and adding graphics)
Basic level skill in Microsoft Excel 2003 or later (for example: such as creating worksheets, entering data, creating basic formulas, working with cells and rows)
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction
Preferred Qualifications:
Previous home healthcare experience and at least 1 year previous scheduling experience
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Walgreens.
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This job starts available on: Sun, 08 Dec 2013 11:21:25 GMT