Are you a problem solver who speaks French fluently? We have an amazing opportunity with fantastic benefits and career growth in sunny Greece!
French-speaking Customer Advisor in Athens
We're on the lookout for French speakers to deliver top-notch customer service for a leading European company! Ready to be a part of the digital revolution? Keep reading and apply!
About the Company:
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A global powerhouse in secure payments and trusted transactions. We're at the cutting edge of the digital revolution, shaping new ways of paying, living, doing business, and building relationships. Our mission is to foster trust throughout the entire payments value chain and drive sustainable economic growth.
The Profile:
French communication skills on point, with fluent English (B2)
Customer needs are your top priority
Striking the perfect balance between customer-oriented and results-driven approaches
Strong communication, problem-solving, and active listening skills
Multitasking, prioritizing, and thriving in a fast-paced, target-driven environment
Your Responsibilities:
Identify customer needs to diagnose and resolve issues
Tackle customer queries and concerns about products, deliveries, returns, and refunds
Engage with customers through various channels (voice, email, social media)
Cross and upsell additional products
Handle calls from customers who've ordered or bought products
Provide support for product availability queries
Assist with click and collect orders
Ensure timely and efficient resolution of customer inquiries
Perks & Benefits:
Full-time gig
Long-term contract
Competitive salary + bonus
Extra incentives and overachievement bonuses
Real opportunities for career growth
Relocation package for candidates from abroad
(Flight reimbursement, hotel/Airbnb, transportation, restaurant, car rental, food shopping vouchers)
Refer a friend and score a bonus
Potential for internal growth
Join a company that creates innovative solutions, built on a solid technological foundation. Live in a vibrant, historical city and explore the wonders of Athens while meeting new, exciting people!
Don't miss out on this chance to kick-start an international career and move to sunny Greece. Apply now!
