Customer Care Specialist - Columbia, MD
Location: Columbia, Maryland
Description: Coram is presently looking of Customer Care Specialist - Columbia, MD right now, this career will be delegated in Maryland. More complete informations about this career opportunity please read the description below. Coram, an Apria Healthcare Company, is a leading provider of specialty infusion and pharmacy distribution services with more than 80 branch locations, over 50 infus! ion suites and 2 specialty pharmacies throughout the country. Our more than 3,600 employees, including nearly 1,000 infusion nurses and pharmacists, are known in the industry for providing a high level of personalized care to thousands of home and infusion suite IV and specialty pharmacy patients every day. Please visit our website at
http://www.coramhc.com/
and
www.coramrx.com
Customer Care Specialist
Do you have patient admissions or patient intake experience in a medical environment? Are you looking to gain experience with an infusion company? If so, please take a closer look!
Initiates the admissions process for patient referrals by collecting demographic and insurance information on patients over the phone and acting as the primary contact for new and existing accounts.
Investigates type and level of insurance coverage to assess patient eligibility for the program
.
Communicates with medic! al professionals and insurance company personnel to expedite p! atient eligible into program.
May resolve reimbursement issues with accounts, sales force and management.
Completes data entry in CPRS to ensure accuracy of reporting and outcomes.
Investigates data entry issues to correct data warehouse reports.
Enters initial patient delivery ticket with appropriate billing information.
Monitors computerized reports to avoid delays in customer billing information.
Confirms with Sr. Admissions Representatives the timely resolution to un-voucherables.
Performs other related duties as directed by supervisor.
Qualifications
Education or experience equivalent to a high school diploma is required.
At least one year related experience is required.
Organizational, verbal, written communication skills are necessary.
Computer ability.
PHYSICAL DEMANDS
Constant talking and hearing.
Requires constant sitting with freq! uent and occasional standing.
Requires the use of hands to finger, handle or feel.
Must regularly lift and/or move up to 10 pounds.
Specific vision abilities required include close vision, color vision, peripheral vision, and the ability to adjust focus.
Apria Healthcare
(or Coram Healthcare
) is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
- .
If you were eligible to this career, please email us your resume, with salary requirements and a resume to Coram.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be started on: Wed, 18 Sep 2013 05:50:00 GMT
Apply Customer Care Specialist - Columbia, MD Here